Below are a few questions we get asked about frequently. As always if you have any queries at all please feel to email us support@incandescent-shine.com clearly stating your questions or by filling in our Contact Us form and we will answer back to you ASAP.

How do I use this system?

This system is designed to be used as a medium system, however it can still be used wetter or dryer if that is how you prefer to work. I prefer to almost paint with my coloured acrylic as it's so pigmented.

Does this have to be used as a full system?

I would suggest using it as a full system, but this is a completely universal product range so you could take whatever products you like and use them with your existing product sets if you so wished.

Do you sell colored acrylic in different size pots?

Yes the coloured acrylic are available in 8g sized pots but also we have a larger refill bag option where you can buy any empty pots you require separately or just refill what you already have.

How do I make my selection for my core powders in the sample kits?

There are a few ways that you can contact me to make your selection. You can use the contact form on the website, inbox me through the support group, or the Facebook page.

Will other products be available?

Future plans are constantly been reviewed, but rest assured we have big plans. Our products are continually been developed so there is lots of wonderful things still to come. You can rest assured though this will only happen when we are 100% sure we are offering you the highest quality product available.

Is the picture an accurate representation of what i will receive?

Due to the difference in quality of the various camera's used and the actual display on your computer or mobile device they may appear to be a slight difference between what colour the product is and what is displayed in our website photographs. We try to get as close as representation as is possible to allow you to make your selections but if you are ever in doubt please check out the many photographs of completed nails on our instagram or facebook pages. We also offer the option to purchase a nail tip designed in your chosen colour for a very minimal price so you can see first hand what a product is like.
We also advise if this is your first order and you are still unsure if the shade/colour will be as pictured that you order a smaller quantity to try first so you are not disappointed.

Do your products have the relevant MSDS sheets?

Absolutely Yes, all these can be sent if required so please feel free to request a PDF.

Are your products Vegan friendly or Cruelty free?

All our products are Vegan friendly, Cruelty free and are not tested on animals.